Filter Mart - Terms & Conditions
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🇵🇰 Filter Mart Pakistan — Industrial & Commercial Filter Supplier

Terms & Conditions đź“‹

Please read these Terms & Conditions carefully before using the Filter Mart website or placing any order through our website, WhatsApp, phone, or social media channels.

Introduction & Acceptance

01
Agreement to Terms
By accessing or using Filter Mart (filtermart.online), you agree to comply with these Terms & Conditions. These terms apply to all visitors, customers, resellers, and users of our services.
Company Information
Filter Mart is a Pakistan-based supplier of industrial, commercial, and automotive filtration products. We provide nationwide delivery services and customer support through online and offline channels.
Important Notice If you do not agree with these Terms & Conditions, please do not use our website or place any orders.

Orders & Pricing

02
Order Acceptance
All orders placed through Filter Mart are subject to availability and confirmation. We reserve the right to reject or cancel any order due to pricing errors, stock shortages, or suspicious activity.
Pricing Policy
All prices are listed in Pakistani Rupees (PKR). Prices may change without prior notice due to supplier pricing, taxes, or market fluctuations.
Bulk Orders
Bulk or custom orders may require advance payment and a separate quotation. Quotations remain valid for 7 days unless stated otherwise.

Payments

03
Payment Methods
We accept bank transfer.
Advance Payments
Certain products, custom orders, or remote-area deliveries may require partial or full advance payment.
Payment Verification Orders paid via bank transfer are processed after payment confirmation.

Shipping & Delivery

04
Delivery Areas
Filter Mart delivers across Pakistan through trusted courier partners.
Estimated Delivery Time
Orders are typically delivered within 1–4 business days depending on location and courier service.
Courier Delays
We are not responsible for delays caused by courier companies, weather conditions, strikes, public holidays, or force majeure events.

Returns & Refunds

05
Return Eligibility
Customers may request a return within 7 days of delivery for damaged, defective, or incorrect products.
Non-Returnable Products
Custom-made products, installed items, used products, and clearance items are not eligible for return.
Refund Timeline
Approved refunds are processed within 2–5 business days.

Privacy Policy

06
Information We Collect
We may collect your name, phone number, email address, delivery address, and payment-related information to process orders and provide customer support.
Use of Information
Your information is used for order processing, delivery coordination, support services, and service improvements.
Data Protection
Filter Mart takes reasonable technical and organizational measures to protect customer data against unauthorized access or misuse.
Customer Rights Customers may request modification or deletion of their personal data by contacting our support team.

Intellectual Property

07
Ownership
All content on Filter Mart including logos, product images, website design, graphics, and text are protected intellectual property and may not be copied without written permission.

Limitation of Liability

08
Liability Limit
Filter Mart shall not be liable for indirect, incidental, or consequential damages resulting from product use, delivery delays, or website interruptions.
Product Usage
Customers are responsible for ensuring products are suitable for their intended applications.

Governing Law

09
Pakistan Jurisdiction
These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan.
Dispute Resolution
Any disputes shall be subject to the jurisdiction of courts located in Lahore, Punjab, Pakistan.

Contact Information

10
Customer Support
For any questions regarding these Terms & Conditions, please contact Filter Mart support.
Contact Details
Website: https://filtermart.online
WhatsApp: +92 303 934 8888
Email: support@filtermart.online